When a present breaks.....call the company!

We bought a Thermos for my son for Christmas. It fell out of the refrigerator 2 days after Christmas and broke the top. Without a working top, it's basically worthless. Trash. right?

So what did I do?
  • I googled to find the phone number for the Thermos company.
  • Explained what broke to the customer service rep.
  • Asked if they could replace the piece?
  • The lady said....... Sure. Normally we would charge but because of the Christmas season, we'll replace it for FREE!

If you need something, it never hurts to just ask!

Comments

Anonymous said…
Great Tip! Believe it or not, but I bought 4 of those Thermos & 2 of the lids have broke. I figured I was just out of luck. I will let you know how I do.
January 5, 2010 at 4:59 PM
Post a Comment

Popular posts from this blog

Kroger $25 gift card Giveaway!

I'm so excited. My Blog Spark and General Mills just sent me a $25 gift card to be used at Kroger (or their family of stores). They sent it to me so I can start earning bonus box tops for my school. We already clip the boxtops regularly and save them for our school. I didn't realize we could earn boxtops without having to even cut them out! Here's the details. (Then read at the bottom about how you can get a chance to get a gift card yourself!). It´s hard to believe that the simple act of clipping Box Top coupons has raised over $300 million for our kids´ schools. Now you can earn even more money for the school of your choice because from now through March 18, the Kroger Family of Stores is giving you the chance to get even more Bonus Box Tops. All you have to do is register at http://www.rewardyourschool.com/ and select the personalized offers that you would like to receive. Once you register, you will automatically receive 5 Bonus Box Tops just for signing up! You will a
Read more